ServiceTitan has always been dedicated to the success and safety of contractors and service professionals and now—more than ever—stands with them as they serve our homes and essential businesses during this public health crisis. We’ve made a version of our Marketing Pro product free during this time, so that the businesses we service can continue to stay in contact with their customer base via email and generate new business. We’ve made our Check Capture feature free, as well, so technicians in the field do not have to return to the office to deliver payments from new jobs. ServiceTitan has also created our “Certified Contactless” initiative, which offers both our customers and homeowners best practices to follow when conducting business and peace of mind as transactions continue to occur around and inside our homes.
Letter from the CEO
My co-founder and I started ServiceTitan because we knew that an entire industry of essential workers was being underserved by emerging new technologies. Now, in the face of COVID-19, we’re doubling down on that original pledge to stand with the underserved and not only help assure their success but their safety, as well.
We’ve provided contractors and service professionals the mobile, cloud-based tools to complete entirely contactless transactions—even as plumbers, electricians, and HVAC professionals enter our homes. And as many of our customers’ office staff transition to working remotely, we are keeping our support infrastructure operating at full capacity to assist owners, CSRs, and dispatchers recalibrate their systems to work from home and ensure that their businesses don’t miss a beat.
These are just the first steps for ServiceTitan and—as we continue to monitor advice and directives from experts—we’re pivoting to establish more initiatives to support our customers. Home and commercial service professionals didn’t sign up to be first responders, but they’re bravely acting as them anyway. As their software partner and advocate, our response to COVID-19 will be equally as swift, considered, and unwavering.
Co-founder & CEO | ServiceTitan
What we’re doing for small businesses.
In response to COVID-19, we’ve created new ways to help small businesses stay open in this uncertain time.
Start Marketing Like a Pro
Email marketing during times of crisis requires a complete shift in how your business communicates to homeowners. During these uncertain times, we are offering ServiceTitan Marketing Pro COVID Edition for FREE, to help you send targeted email communications to your customers.
*These offers are provided by the named companies, not GoDaddy. Please see the linked pages for applicable terms, restrictions and instructions applicable to all offers.