At Uber, we’re committed to helping independent earners and organizations, no matter their size, connect with their customers and move what matters. We are dedicated to giving a range of businesses—restaurants, healthcare providers, shippers, trucking companies—the support they need to weather the current crisis.
Letter from the VP of Marketing
While most of us shelter in place, we’re more dependent than ever on the critical services provided by small businesses. From building local commute options to serving national supply chains, Uber is helping to keep businesses in motion.
Supporting the health and safety of our communities
We’ve pledged 10 million free rides and food deliveries to aid frontline healthcare workers, seniors, and other communities in need. Our Uber Health team is also working with organizations of all sizes to connect frontline healthcare workers with transportation to and from patients’ homes as well as between facilities.
Fostering relief for independent restaurants
Millions of restaurant workers have lost their jobs as businesses are forced to close their dining rooms or shut their doors entirely. Takeout orders have become a lifeline for restaurants across the country. To help spark demand, we waived the delivery fees on Uber Eats for a limited time on orders in the US and Canada to benefit more than 100,000 independent restaurants.
Additionally, the Uber Eats app enables customers in the US to contribute to their favorite local restaurants at checkout. And to sweeten the pot, Uber matched the first $3 million in contributions that our customers made to the Restaurant Employee Relief Fund and added another $2 million.
Helping small shippers and truck drivers to keep freight moving
To support our small business shippers, Uber Freight had zero-profit pricing on all relief loads transporting critical goods. We’re also showing our appreciation for truck drivers, giving those who haul Uber Freight loads in the US a weekly $20 Uber Eats credit and distributing sanitization kits to help them stay safe and healthy. What’s more, we’re enabling everyone to show their appreciation for truckers with the #ThankATrucker initiative.
Connecting independent workers to jobs and resources
We advocated strongly for the federal government to extend unemployment insurance to independent contractors in the recent relief act. We’re also offering financial assistance to drivers and delivery people who have been active on the Uber platform and been diagnosed with COVID-19 or asked individually to self-isolate by a public health authority due to a risk of spreading the virus. To make it easier for drivers to find new earning opportunities, we launched the Work Hub, a service that features listings from the Uber platform and other companies.
Empowering companies to take care of essential employees
As we all continue to grapple with this new reality, organizations are shifting how they operate and are finding new ways to use Uber for Business. They’ve used delivery through Uber Eats to feed essential workers in the field or when they’re at home with their families to show appreciation for what they do. Keeping their people nourished has been a great way to improve productivity and boost morale when food options are limited. Many organizations are also offering employees and contractors free or subsidized rides for critical on-site work.
By focusing on moving what matters, we hope to do our part to flatten the curve. As we go forward, we will continue to partner with businesses, big and small, to help accelerate their results when the economy reopens.
VP, Marketing | Uber
What we’re doing for small businesses.
In response to COVID-19, we’ve created new ways to help small businesses stay open in this uncertain time.
Enabling companies to provide care
Organizations are finding new ways to use Uber for Business. They’ve provided Uber Eats to feed essential workers in the field or boost morale for those working from home. Others are offering free or subsidized rides for critical on-site work.
Helping to keep freight moving
Uber Freight has moved nearly 30,000 relief loads, including food, water, cleaning supplies and raw materials. We’re also giving a weekly $20 Uber Eats credit and distributing sanitization kits to those who haul Uber Freight loads in the US.
Supporting our communities
We’ve pledged 10 million free rides and food deliveries to aid frontline healthcare workers, seniors, and communities in need. Our Uber Health platform is also connecting frontline healthcare workers with transportation to and from patients’ homes.
Fostering relief for restaurants
We waived delivery fees on Uber Eats orders for a limited time in the US and Canada and enabled users in the US to donate to restaurants in the app. Uber matched the first $3M in donations to the Restaurant Employee Relief Fund and added another $2M.
Assisting independent workers
We advocated to extend unemployment insurance to independent contractors in the recent relief act. To help drivers find new ways to earn, we launched the Work Hub, a service that features opportunities with the Uber platform and other companies.
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