Consumer behavior in the age of COVID-19
A deep dive into global consumer activity on Trustpilot’s review platform to explore the role of reviews in purchasing behavior in this uncertain climate.
Help to get you through uncertain times.
The rise of the phone call in times of quarantine
People are making more calls and spending more time on the phone than ever before.
5 ways to market your small hotel
These small hotel marketing tips offer practical advice to help you navigate these uncertain times.
Carrier service impacts from COVID-19
Answering your frequently asked questions about the impact to carrier services (USPS, UPS, FedEx) due to the COVID-19 crisis.
Maximize your website and reach more customers with live chat
Many businesses are turning to live chat in these difficult times as a powerful way to triage customer inquiries and boost online leads. Learn how you can strengthen your customer experience with live chat.
Telecommerce emerges as a new way to conduct business during COVID-19
The pandemic has shed light on a new way to conduct business by using the humble telephone.
5 easy ways to add video to your business
Using video to engage and entice your potential customers is key to keeping your sales moving.
5 ways to stay connected with your customers during COVID-19
Here are a few tips on how to stay connected to your customers through these uncertain times.
How to create a COVID-19 FAQ page for your website
Amid the COVID-19 pandemic, your customers will be looking for answers to a host of burning questions — and it’s your responsibility to provide them.
How to create a valuable video update for your customers
If you’re looking to inspire and engage your customers while offering valuable updates on your efforts and initiatives during the pandemic, video is your friend.